![]() To initiate an exchange please contact our Customer Service Team online by email. You will also have to pay any additional postage costs. You can return for an exchange for the full amount paid minus the original postage. We will gladly exchange on purchases unused in original packaging within 14 days of purchase. Unfortunately, we do not refund on purchases if you change your mind so please choose carefully. were aware of the relevant fault before buying the product - for example, if the fault was written on the product's tag, or for online purchases, indicated in any photos or descriptions of the item online.changed their mind and no longer want the product.Goods deemed to have been damaged due to neglect or misuse may not be eligible for return and or refund.Natures Garden Gift may refuse refunds on Non-refundable Goods If the item is in working order and or undamaged it may be sent back to you so you can enjoy it or in the event that’s its classified under the Major issue as stated above you will be entitled to have the goods refunded, all refunds will be made to the same Account that the funds have been paid from. If your product requires to be returned it will be tested and checked. To initiate a return we will require you to contact us directly via our Email on Photographic evidence and descriptions of the fault or damage may be required for verification arrive in non-working order and or Damaged during transit within 14 days of delivery. ![]()
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